Frequently Asked Questions
1. How do I order?
2. How can I pay?
3. Do you ship internationally?
4. How long will it take to get my order? What does shipping cost?
5. What is your online returns policy?
6. How do I find the right size shoe tree?
7. How quantity cedar using if for closets clothes storage moth protection
8. How long do the effects of cedar last?
9. Do you offer custom monogramming?
10. How do I contact customer service?
1. How do I order?
You may order Wahdawn products online from our website (Worldwide supported) or directly from Wahdawn amazon marketplace. Or Inquiry by emailing: support@wahdawn.com
2. How can I pay?
All prices on wahdawn.com are listed in U.S. dollars. We current accept Paypal and T/T advance Western Union
3. Do you ship internationally?
We can ship your order almost anywhere in the world and offer several shipping options for international orders, free shipping by default. Read our shipping policy for more on costs and time estimates.
4. How long will it take to get my order? What does shipping cost?
Delivery times depend on the availability of the items you order. All items you see online are in stock, we usually ship within 1-2 business days after receiving them, For Large quantity or OEM order, please contact us to confirm the details first. shipping time depend on which country you live, we use different ship service for different country. Read our shipping policy for more on costs and time estimates.
5. What is your return policy?
You may return any product ordered direct from Wahdawn without any reason. See our return policy for more.
6. How do I find the right size shoe tree?
Wahdawn shoe trees are designed to fit most shoes and are available in a variety of sizes. We also have a one-size shoe tree for men and women. Check out our sizing guide to learn more.
7. How cedar using if for closets & clothes storage moth protection
Different storage spaces need different cedar pieces to have effectively repel moths, abosorb moisture and odorous, keep stuff smell fresh. Check out Usage suggestion chart
8. How long do the effects of cedar last?
Wahdawn products usually produce a fresh cedar aroma for about six to 12 months. After that, you can periodically renew the wood's natural aromatic properties with a light sanding. Most time we also packaged 2-3 pieces soft sandpaper together with the cedar.
9. Do you offer custom made (customize / OEM)?
You can add a personal monogram to almost any Wahdawn product, any package request, any size and any quantity value set all support. We have many package ways for your reference or according your own design, please check our current package
10. How do I contact Customer Service?
If you didn't find the answer to your question on this page, you may contact us by phone, fax or e-mail. We'll be happy to help you.